Never Split the Difference

Never Split the Difference[KINDLE] ❀ Never Split the Difference ❄ Chris Voss – Heartforum.co.uk A former international hostage negotiator for the FBI offers a new, field tested approach to high stakes negotiations whether in the boardroom or at homeAfter a stint policing the rough streets of Kan A former international hostage negotiator for the FBI offers a new, field tested approach to high stakes negotiations whether in the boardroom or at homeAfter a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a hostage negotiator brought him face to face with a range of criminals, including bank robbers and terrorists Reaching the pinnacle of Never Split PDF/EPUB or his profession, he became the FBI s lead international kidnapping negotiator Never Split the Difference takes you inside the world of high stakes negotiations and into Voss s head, revealing the skills that helped him and his colleagues to succeed where it mattered most saving lives In this practical guide, he shares the nine effective principles counter intuitive tactics and strategies you too can use to become persuasive in both your professional and personal lifeLife is a series of negotiations you should be prepared for buying a car negotiating a salary buying a home renegotiating rent deliberating with your partner Taking emotional intelligence and intuition to the next level, Never Split the Difference gives you the competitive edge in any discussion.

A year veteran of the FBI, Chris Voss is one of the preeminent practitioners and professors of negotiating skills in the world He is the founder and principal of The Black Swan Group, a consulting firm that provides training and advises Fortune companies through complex negotiations Voss has taught for many business schools, including the University of Southern California s Marshall School of Business, Never Split PDF/EPUB or Georgetown University s McDonough School of Business, Harvard University, MIT s Sloan School of Management, and Northwestern University s Kellogg School of Management, among others.

Never Split the Difference ePUB ✓ Never Split
  • Hardcover
  • 274 pages
  • Never Split the Difference
  • Chris Voss
  • English
  • 23 February 2019
  • 0062407805

10 thoughts on “Never Split the Difference

  1. James Q. Golden says:

    I m sorry, but it seems you re looking for a review to help you decide if you Really want to read this book if it s worth your time or not Wondering if somebody would be kind enough to provide you with that one review which would appeal to your tastes.I have EXACTLY what you re looking for, but why would I provide it for you I m thinking No Go ahead tell me Why would I bother saving your time with an eloquent and thorough review that would Definitely appeal to you and surely help you deci I m sorry, but it seems you re looking for a review to help you decide if you Really want to read this book if it s worth your time or not Wondering if somebody would be kind enough to provide you with that one review which would appeal to your tastes.I have EXACTLY what you re looking for, but why would I provide it for you I m thinking No Go ahead tell me Why would I bother saving your time with an eloquent and thorough review that would Definitely appeal to you and surely help you decide Go ahead tell me.Are you done The answer is the same it ain t happening It seems you re wasting your time The answer is a big, fat No.What now It seems you re a little stuck right now, doesn t it My answer doesn t sound it ll change anytime soon I mean, I m not the kind of guy who keeps checking his reviews and keeps editing them accordingly, so now what Looks like you could use some of the tips found in this book Wasn t it about negotiating Hmm

  2. Mark says:

    One of the best books I ve read over the last few years In my opinion, the title does NOT do it justice While this is applicable to negotiating, and the title DOES highlight a critical component, this book is valuable to MANY types of negotiating, even situations that we may not consider to be negotiating things that happen every day This borrows heavily from behavioral and neuro science areas to get at the way people work all of us It of necessity helps gain trust It helps in understa One of the best books I ve read over the last few years In my opinion, the title does NOT do it justice While this is applicable to negotiating, and the title DOES highlight a critical component, this book is valuable to MANY types of negotiating, even situations that we may not consider to be negotiating things that happen every day This borrows heavily from behavioral and neuro science areas to get at the way people work all of us It of necessity helps gain trust It helps in understanding others and what their true motives are, so you can meet their needs This can be applied whether you are negotiating for just helping someone It s an amazing book there are only about 4 books that I will repeat maybethan a 2nd time This is DEFINITELY one of them Thanks for an amazing lesson and reference, Chris You re amazing

  3. Always Pouting says:

    A lot of what affects how much you enjoy these books is, again, how self aware you are or how much consideration you ve given to how you talk to people and the best way to get what you want from others If you already easily have any easy time convincing people, or have thought about it and are self aware of how you behave and talk to others then I don t think any of these things are going to be surprising or helpful but if you haven t ever actually considered the way you interact with people th A lot of what affects how much you enjoy these books is, again, how self aware you are or how much consideration you ve given to how you talk to people and the best way to get what you want from others If you already easily have any easy time convincing people, or have thought about it and are self aware of how you behave and talk to others then I don t think any of these things are going to be surprising or helpful but if you haven t ever actually considered the way you interact with people then maybe this will be an eye opening book for you Personally I think I ve always been a little manipulative so I wasn t all that impressed The writing was average also so the books clear and easy to read but I wasn t impressed by the writing either

  4. Rita Arens says:

    I actually TOOK NOTES on this book.

  5. Mario Velarde says:

    Fantastic book While I recommend it to everyone, I almost don t want to give away a competitive edge and prefer no one reads it it s that good

  6. Cori says:

    Recently, I ve snagged a couple interesting titles off the Audible deal of the day This book popped up and the premise was just so interesting, I had to get it for a couple dollars Chris Voss, the author, was a lead FBI hostage negotiator and haggled with terrorists, kidnappers, and a host of other bad dudes for a lot of years I had an initial concern that Chris would be authoritarian and a tad bit self enad when I bought the book The only reason for this being that most bargain like a Recently, I ve snagged a couple interesting titles off the Audible deal of the day This book popped up and the premise was just so interesting, I had to get it for a couple dollars Chris Voss, the author, was a lead FBI hostage negotiator and haggled with terrorists, kidnappers, and a host of other bad dudes for a lot of years I had an initial concern that Chris would be authoritarian and a tad bit self enad when I bought the book The only reason for this being that most bargain like a boss books I ve read have been that way But I figured, you don t get to be the FBI s lead hostage negotiator because of a false sense of importance so I figured I d give er a go And I m so glad I did This book appealed to me because I thought, Hey, I can actually use this to negotiate with agitated patients But holy moly, Miss Molly You can use these techniques to smooth out rough conversations with a spouse or family member, ease a tense stand off with your nine year old that doesn t want to go to bed, and use your super secret spy techniques on the vegetable vendor on the side of the road It s nifty stuff In reality, the information here is golden I wasn t flipping through pages thinking, I should write the world s most basic book on communication too and make money off it This was actually valuable and evidenced based So many of these techniques are things I either use with aggressive agitated patients, or will start using Some of it, I realized, I use a rendition of, but not well, because I couldn t put my finger on the mechanics behind it This is so simple, and yet, art It breaks things down into simple concepts, but shows it takes practice to hone the skills obviously, otherwise I d be sauntering into that lead FBI negotiator position myself Why should we start our questions with what and how Why do we want the other guy to say no When is it helpful to use the late night FM DJ voice vs the chipper, friendly voice I know the answers now And they make a hecka lotta sense.If you read one self help, communication, non fiction book this year, read this one Also, the Audible narrator was a pleasure to listen to He did a wonderful job I d rate this book a PG for some language and episodes of peril violence

  7. ScienceOfSuccess says:

    tl dr My animated summary of Never Split the Difference is available here Voss is a former FBI hostage negotiator If you want to learn how to negotiate, he s your top teacher Every chapter in his book is a lesson Each of them feels like an episode of some crime TV series Every lesson is based on a real life example from author s involvement with hostage negotiations After the storytelling, Chris explains which negotiating techniques worked and which didn t tl dr My animated summary of Never Split the Difference is available here Voss is a former FBI hostage negotiator If you want to learn how to negotiate, he s your top teacher Every chapter in his book is a lesson Each of them feels like an episode of some crime TV series Every lesson is based on a real life example from author s involvement with hostage negotiations After the storytelling, Chris explains which negotiating techniques worked and which didn t At the end of each chapter, there is a nice wrap up of the key lessons learned.The author discovered that the same techniques he used in life and death negotiations can be applied to everyday conflicts Whether you are negotiating with kidnappers, trying to get a raise, or just negotiating bedtime with your kid, the principles stay the same The main rule of negotiations is to remember that you re dealing with a person who wants to be appreciated and understood Never split the difference is an impressive book, filled with practical knowledge This is not theoretical science All of those advices were proven right when someone s life was on the line You can t read it like a textbook This book is written like a thriller It s very absorbing and easy to read After finishing it I feel like not only my negotiation skills improved, but my social skills overall got better I believe everyone should read it Most people don t wake up every day expecting negotiations, but who knows, maybe tomorrow you ll have an opportunity to discuss something that s important to you I can guarantee that such talk could go WAY better if you read this book.Well deserved 5 5, I d love to give 6stars here

  8. Alexander says:

    While I enjoyed reading the book, I couldn t help realize it was mainly about how to manipulate and use people in order to get your way No matter how Chris worded his stories, examples, and techniques it all sounded like he is teaching how to use others for your personal or business s gain I honestly felt dirty reading it as it does teach how to be a horrible person to others while smiling and coming off as a great person I ll say as some one with high functioning autism and learning to b While I enjoyed reading the book, I couldn t help realize it was mainly about how to manipulate and use people in order to get your way No matter how Chris worded his stories, examples, and techniques it all sounded like he is teaching how to use others for your personal or business s gain I honestly felt dirty reading it as it does teach how to be a horrible person to others while smiling and coming off as a great person I ll say as some one with high functioning autism and learning to be human communicate and function normally in conversation it does help me to see just how evil people can actually be, and avoid them I learned from this book, the signs of manipulation and deception when talking with people or negotiating I get why top business people and those who deal with negotiating on a daily basis would read this book and learn from it Good book for power money hungry business people and good for those who want to learn how to avoid them

  9. Annie says:

    The book should have been titled Start at No in Negotiations Often, a no means wait or I m not comfortable with that Probe deeper and listen carefully to uncover key information behind the no such as I want to but I don t have the money now or it is actually my spouse, not me, who doesn t agree This is a mucheffective approach than trying to get the counterpart to say yes, which the person might say just to get rid of you.The author, who is a former FBI hostage negotia The book should have been titled Start at No in Negotiations Often, a no means wait or I m not comfortable with that Probe deeper and listen carefully to uncover key information behind the no such as I want to but I don t have the money now or it is actually my spouse, not me, who doesn t agree This is a mucheffective approach than trying to get the counterpart to say yes, which the person might say just to get rid of you.The author, who is a former FBI hostage negotiator, included too many hostage stories These situations where lives are on the line, the negotiator would never split the difference e.g., you take 2 hostages and I take 2 hostages and hence, the book title But for everyday situations like negotiating with a family member, buying a car, or working with colleagues , the stories aren t that useful and such a perspective on negotiations isn t practical.I recommend starting with Chapter 9 to understand the types of people in negotiations Analyst methodical and diligent need time to go over facts and consider the optionsAccommodator builds rapport through a continuous free flowing exchange of information not necessarily focused on the desired outcomeAssertive direct and candid getting it done quickly isimportant than spendingtime on getting it done rightThen start from the beginning and practice the skills, including Mirror repeat the last three words or the critical one to three words of what someone has just said to draw outinformation from the personLabel validate someone s emotions and fears by acknowledging it such as it seems like you feel you re not being appreciated Accusation List list the worst things the counterpart could say about you such as you probably think I don t spend enough time on this project and give statements to alleviate that concern such as You can trust me to do my part without supervision and we all want this project to be successful.Ask questions, collect information, and consider creative ways to get to your goals such as non monetary items amenities, upgrades, positive reviews, and referrals There is muchin the book that goes through the nuances of what to say, how to say it, and how to behave It is a book that you need to read slowly, take notes, and practice the tips before moving on to the next chapter

  10. Simon Clark says:

    A very practical, easy to read book on the various psychological tricks and techniques you can use in persuading people to see things your way I was recommended to read this with regards to negotiating with brands making sponsored video content and it has certainly beefed up my skillset I ve actually already used a bunch of tips from this book outside of formal negotiations, and I can confirm that much as some of the tricks sound unnatural on paper they really do work As I say, the book is v A very practical, easy to read book on the various psychological tricks and techniques you can use in persuading people to see things your way I was recommended to read this with regards to negotiating with brands making sponsored video content and it has certainly beefed up my skillset I ve actually already used a bunch of tips from this book outside of formal negotiations, and I can confirm that much as some of the tricks sound unnatural on paper they really do work As I say, the book is very readable with punchy prose, and the author Chris Voss punctuates each chapter with relevant and often gripping anecdotes To be honest, the only thing that s preventing me from giving this a five star review is a lack of wow factor This is a book that states its purpose, knows what its talking about, and accomplishes the goals it sets out But that s it It wasn t life changing, but it was very good

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