Through knowledge management, companies can build on their intranets, data warehouses, and project management systems to make sure that every key decision is fully informed and to stop wasting time reinventing the wheel Knowledge management is hot and this is the first book to deliver hands on techniques and tools for making it happen Leading consultant Amrit Tiwana walks step by step through the development of an enterprise Knowledge Management System, demonstrating how to ensure that each step serves as a foundation for the enhancements that will follow Tiwana shows how to leverage the extensive resources today s organizations already have intranets, data warehouses and data mining applications, groupware, project management software, and Discover how to identify your organization s key knowledge management challenges how to staff the right team and manage it effectively and With this book CD ROM package, knowledge management goes beyond theory to cost effective, real life solutions Read The Knowledge Management Toolkit: Practical Techniques for Building a Knowledge Management System – heartforum.co.uk

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Amrit Tiwana